http://venturedig.com/wine/travel-topic-pizza-e-vino-santa-margarita-ca/ Capital, Creativity, Culture Thu, 29 Jul 2010 06:19:03 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://venturedig.com/wine/travel-topic-pizza-e-vino-santa-margarita-ca/comment-page-1/#comment-1646 Julie Fri, 16 Jul 2010 00:21:38 +0000 http://venturedig.com/?p=196#comment-1646 Without a doubt, the rudest, crudest service ever. Nick, the manager, brags that he's best friends with the owner, and that he can say anything to patrons. We were guilty of not ordering fast enough and he literally sits down at our table to berate us for not having ordered yet, not looking him in the eye when we were ordering, and so on. He then prattles on about how busy they are, etc. and ask me why I don't understand that? (sample dialog: "I'm TRYING to communicate to you as one HUMAN to another HUMAN! You're not welcome at MY restaurant!" That's fine - we ended up driving to a lovely place in Laguna where the menu was better and the service was impeccable. Steve Dickus, I hope you're reading this. With employees like this, you don't need any enemies. You should see what they're saying about service at your restaurant on Urbanspoon and other sites. I called your restaurant repeatedly to discuss this with you, but your hostess just connected me to Nick. Without a doubt, the rudest, crudest service ever. Nick, the manager, brags that he’s best friends with the owner, and that he can say anything to patrons. We were guilty of not ordering fast enough and he literally sits down at our table to berate us for not having ordered yet, not looking him in the eye when we were ordering, and so on. He then prattles on about how busy they are, etc. and ask me why I don’t understand that? (sample dialog: “I’m TRYING to communicate to you as one HUMAN to another HUMAN! You’re not welcome at MY restaurant!” That’s fine – we ended up driving to a lovely place in Laguna where the menu was better and the service was impeccable.
Steve Dickus, I hope you’re reading this. With employees like this, you don’t need any enemies. You should see what they’re saying about service at your restaurant on Urbanspoon and other sites. I called your restaurant repeatedly to discuss this with you, but your hostess just connected me to Nick.

]]> http://venturedig.com/wine/travel-topic-pizza-e-vino-santa-margarita-ca/comment-page-1/#comment-956 thetravelguy Sat, 13 Jun 2009 01:35:50 +0000 http://venturedig.com/?p=196#comment-956 Would just like to say there are certainly a lot of interesting things being said here i will definately get back in a short while to participate actively. Would just like to say there are certainly a lot of interesting things being said here i will definately get back in a short while to participate actively.

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